The guiding principles of the plan

Universality, solidarity and accessibility of social rights

Everybody should be able to exercise their social rights and have
equal access to quality services.

Prevention and proactivity

The public authorities have to tackle the real causes to
problems, by taking short-term action and designing medium
and long-term policy initiatives.

Comprehensiveness and mainstreaming

Municipal action needs to address social inclusion from several
approaches, to provide comprehensive care for the most
vulnerable.

Inter-institutional coordination

The reality of the city makes it necessary for the metropolitan area’s various public authorities to coordinate their social inclusion policies.

Participation, consensus and shared responsibility

We must encourage a public-policy management that allows dialogue between public institutions and civil society, especially with the socalaction third social sector. We must promote a shared responsibility that reflects each person’s role and responsibilities.

Appropriate responses to the life cycle with gender
mainstreaming

The public authorities must be alert to the needs and risks posed by each stage in the life cycle and carry out preventive action that takes gender issues into account.

Hands of young children painting with wax
Focusing on individuals and families

Social policy is geared towards the needs of individuals.

Equality in diversity

A fair, cohesive and pleasant city is one that values diversity in all its contexts. It achieves this goal by giving everyone equal opportunities.

Local approaches

To make public policies more efficient we need to work locally,
by attending to the needs of each neighbourhood and district.

Efficiency, transparency and a flexible and innovative
management

We must coordinate and optimise the resources at our disposal, share our knowledge with the associations in the third sector, promote transparency to build trust and assume our responsibilities.

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