For technical problems during the month of August won't be been able to respond the consultations neither to process the reclamations. "The service will be renewed in September."
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The documents can be sent by mail, fax or email personally to The OMIC.
In accordance with Spain's Personal Data Protection Act 15/1999, of 13 December, we hereby inform you that your personal data shall be incorporated into a computerised file owned by Barcelona City Council's Municipal Consumer Information Office Service, for the purposes of processing complaints and dealing with queries. We also inform you that your data may be forwarded to the entity against which the complaint has been made or to another body, for the purposes of managing the complaint. You expressly consent to the processing of your data for said purposes. We inform you that you may at any time exercise your rights to access, rectification, deletion and opposition in accordance with the terms established in current data protection legislation, by writing to the following address: Ronda Sant Pau, 43, baixos.