Prevention and Civil Protection advice
Safety inside urban tunnels
If your vehicle has caught fire
- If possible, try to prevent the vehicle from stopping inside the tunnel.
- If you cannot avoid stopping inside the tunnel, pull over to one side.
- Switch off your engine, leave the key in the ignition and abandon the vehicle.
If another vehicle has caught fire
- Keep a safe distance from the vehicle in front of you.
- Keep the emergency lane clear for emergency vehicles to reach the scene.
- Switch off your engine, leave the key in the ignition and abandon the vehicle.
- If there is heavy smoke, remain calm.
- Walk to the emergency exits or the entrance to the tunnel.
- Call for assistance by using an SOS telephone or a mobile telephone.
- If possible, put the fire out using a fire extinguisher or fire hoses located in the tunnel.
- Help disabled people to leave the tunnel.
What to do during long tailbacks
- Switch on your hazard lights.
- Switch off your engine if traffic has ground to a halt.
- Keep the emergency lane clear.
- Pay attention to information displayed on message signs or announced over loudspeakers.
- Follow the instructions given by tunnel workers and pay attention to variable signals.
What to do in the event of a breakdown or accident
- Switch on your hazard lights.
- If possible, try to prevent the vehicle from stopping inside the tunnel.
- If you cannot avoid stopping inside the tunnel, pull over to one side.
- Switch off the engine, leave the key in the ignition and abandon the vehicle.
- Call for assistance using an SOS telephone.