Barcelona WiFi is a Barcelona City Council service that enables you to connect to the Internet through WiFi access points, or hotspots, located in various municipal amenities.
Barcelona WiFi is a free internet access network available to all citizens, an online and mobile network which facilitates fast and convenient information searches and the social use of the internet, adapting us to today's knowledge society. We provide Barcelona residents with the biggest, free public WiFi network in Spain, and one of the biggest in Europe. This has been made possible through the use of municipal centres and public spaces as WiFi zones.
The final hotspots in this Barcelona City Council project will be rolled out in 2011. The Barcelona WiFi hotspots constitute one of the biggest free open access networks in the whole of Spain. And Barcelona WiFi aims to meet its objective of becoming one of the key instruments for promoting the social use of new information and knowledge technologies.
Its goals include encouraging and boosting the number of users connected to the internet and becoming an instrument which places internet access within the reach of residents of the city's neighbourhoods and districts, from a wide range of municipal centres and through any IT device. Through this network Barcelona City Council also provides citizens with access to electronic procedures and information on the city, establishing a means for citizens to communicate with their City Council.
The WiFi hotspots are located in the public amenities listed below:
The complete and updated list of hotspots can be downloaded via the following links:
Amenities that offer the Barcelona WiFi service can be identified by the following signs:
These stickers indicate the presence of a WiFi hotspot in the amenity.
Situated on the entrance door to the amenity,
"Guide to WiFi hotspot"
This sticker indicates the nearby presence of the antenna and the WiFi hotspot itself.
Due to possible coverage restrictions, access to the service is not guaranteed in spaces where these stickers are not displayed.
If you have any doubts or queries or require any clarification on any aspects of the Barcelona WiFi service, please contact us via the internet: http://www.bcn.cat/cgi-bin/consultesIRIS?id=628
If you have any disagreement or incident on any aspects of the Barcelona WiFi service, please contact us via the internet: http://w10.bcn.es/StpQueixesWEB/subtema.directe.do?tema=7&element=738&i=i
To access Barcelona WiFi, all you need to have is a device with a WiFi connection.
To begin using the service you need to search for the Barcelona WiFi service sign, referred to in section 3. Then you need to be within the range of the antennae. The WiFi access points allow for theoretical coverage within a range of 20 to 50 metres in enclosed spaces and 100 to 150 metres outdoors.
These figures may vary greatly depending on the environmental and physical conditions of the location (obstacles, interference, etc.). In any event, not every municipal centre has coverage so, to ensure the service is available to you, you will need to be near the Barcelona WiFi sign .
The antennae are located at a prudent distance to guarantee compliance with all regulations on radiation and European directives on electromagnetic radiation currently in force and to ensure users and centre managers are not affected.
The internet access service hours vary according to the type of amenity:
Internet access: This enables internet browsing, except of web pages which contain violent, racist, adult or similar content. If you attempt to access any of these types of websites, the system will display a warning. The connection has a speed limit (256 kbps) set by the service regulator (Telecommunications Market Commission) based on current legislation. [Circular 1/2010, from the Telecommunications Market Commission (CMT), which regulates the conditions of use of networks and electronic communications services provided by public administrations.]
The Barcelona WiFi services aims to encourage the use of new technologies and provide citizens with a simple website consultation mechanism; it is a browser-based service. Consequently peer-to-peer file exchanges of any kind (downloading music, films) the use of IP telephony, video conferencing (Skype or similar) and the use of applications other than browsing applications are not considered part of the service and are not permitted by the system.
If you attempt to access any of this type of content, the system will display a warning like the one in the picture which indicates that access to the content is not permitted. If, however, you believe that the page is incorrectly categorised, you can let us know by following the link that appears on the service's access denial page.
To access the service you need to follow the following generic steps. The wide range of devices available on the market and the ongoing evolution of these makes it impossible to give specific details on how to access the service from each device.
The attached images that accompany the connection information correspond to the Microsoft Windows XP platform.
Additionally you can also access municipal information on the city and the centre in which you are located: City agenda, bcn map, etc.
Remember, if you wish to report an incident or you have a query regarding the service you can get in touch with via the contact section in http://www.bcn.cat/barcelonawifi/en/contacte.html